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Support

Help when you need it

For the companies and the people who use Auto Sphere Pro. A person answers, in English or Arabic.

Reach us

Three ways to get help

We answer within a working day, usually much sooner on WhatsApp.

Common questions

Before you write to us

  • I cannot sign in

    Use "Forgot password" on the sign-in page to get a new one by email. If your account is locked or your authenticator is lost, your company's administrator can unlock it or reset your second step.

  • How do I do something?

    Every screen of the platform has help beside its fields, and the Guide in the menu explains each module step by step, in English and Arabic.

  • Something is not working

    Write to us on WhatsApp or by email with the screen you were on and what you expected. A screenshot helps us answer faster.

  • I think my account was misused

    Change your password at once, then tell your company's administrator and us. The audit trail shows what was done and from where.

  • Close my account or delete my data

    Ask your company's administrator, or send us a request from the "Your personal data" page. We answer within one month.

Auto Sphere Pro is operated by Sphere Matrix For Technologies, trade licence 1670010, Dubai.